BrFur Guarantee
Our Guarantee to You
We take pride in offering high quality products that are Made in USA with excellent customer service.
If you are not 100% satisfied with your Brfur product(s), we will work with you to make things right.
How we do that:
If you purchased directly from our site, you have two options:
- Receive a direct replacement of the product if still available OR receive a current product that is comparable to your return.
- Receive a full refund of your purchase upon return of the product.
If you didn’t purchase directly from our site, you have one option:
- Receive a direct replacement of the product if still available OR receive a current product that is comparable to your return.
Note: Customers are responsible for paying return shipping to the Brfur warehouse in Stevens Point, WI. The best way to ship a product back is through the United States Postal Service.
To start processing your return, send us an email by clicking here.